Partner Success Sessions

15-Minute Zoom Video Conference

VNRx Team-Lead Check-In: Scheduling Instructions


Purpose: A brief, 15-minute check-in with your assigned Team Lead to review progress, share updates, refine workflows, or handle other light management topics.


Format:

Default: Zoom video call

Alternative: Telephone call (please indicate your preference when booking)

Scheduling Lead Time:

Meeting Type Minimum Notice Required:

One-on-One with Team Lead

Book at least 1 business day in advance. Please contact the Team Lead via email at [email protected] if other arrangements are necessary.

Time Management: Each session is capped at 15 minutes and ends on time.Need more discussion? We’ll gladly arrange a separate, longer meeting.


Billing: All meeting time is billable for every VNRx team member present and will be deducted from your package of service hours.


Thank you for helping us keep these touch-points focused, efficient, and valuable to you.


60-Minute Zoom Video Conference

VNRx 60-Minute Strategy Session: Scheduling Instructions


Purpose: A one-hour deep-dive for strategic planning, training on new workflows, monthly team meetings, or other comprehensive topics.


Format:

Default: Zoom video conference

Alternative: Telephone call (indicate your preference when booking)


Scheduling Lead Time:

Meeting Type Minimum Notice Required:

One-on-One with Team Lead

Book at least 7 business days in advance

Team Meeting (multiple VNRx members)


Request 10–14 days advance notice

Time Management: Session length is fixed at 60 minutes with a hard stop.Additional time needed? We’ll set up a separate appointment.


Cancellation Policy: Cancellations or reschedules must be made ≥ 48 hours before the start time.


Billing: All meeting time is billable for every VNRx team member attending and will be deducted from your service-hour balance.


Thank you for scheduling responsibly so we can deliver focused, high-impact support.